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Home｜ Privacy Policy
JapJam.com Privacy Notice

JapJam.com knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of JapJam.com. By visiting JapJam.com, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal information

Any Personal information provided to or gathered by JapJam.com is controlled by JapJam.com, 5-11 Honmachi, Kawachinagano City, Osaka 586-0015, JAPAN.

What personal information about customers does JapJam.com gather?

The information we learn from customers helps us personalise and continually improve your shopping experience at JapJam.com. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather:

Information You Give Us

We receive and store any information you enter on our website or give us in any other way.

E-mail communications

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from JapJam.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers.

What are Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser. They help us provide features like keeping an item in your shopping cart so it can be used next time.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of JapJam.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any JapJam.com products and services that require you to Sign in.

Does JapJam.com share the information it receives?

Information about our customers is an important part of our business and we are not in the business of selling it to others. JapJam.com will only use customer information as stated in this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.

Affiliated Businesses We Do Not Control

JapJam.com works closely with our affiliated businesses. In other cases, we operate stores, provide services or sell product lines jointly with or on behalf of these businesses. You can tell when a third party is involved in your transactions and we share customer information related to those transactions with that third party.

Third Party Service Providers

JapJam.com employs other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of JapJam.com and Others

JapJam.com releases account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of JapJam.com, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.

Other Cases

Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

Personal Information Security

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

  • It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.


What about Third-Party Advertisers and Links to Other Web sites?

Our site may include third-party advertising and links to other websites. However, we do not provide any personally identifiable customer information to these advertisers or third-party websites.

What information can I access?

JapJam.com gives you access to a broad range of information about your account and your interactions with JapJam.com for the limited purpose of viewing and, in certain cases, updating that information. The kind of accessible information will change as the website evolves.

What choices do I have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such JapJam.com features.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of JapJam.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to add items to your Shopping Cart, proceed to Checkout, or use any JapJam.com products and services that require you to Sign in.

Use of JapJam.com by children

JapJam.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 20, you may use JapJam.com only with the involvement of a parent or guardian.

Notices and Revisions

If you have any concern about privacy at JapJam.com (including regulations concerning exemption matters, disputes and Japanese Law), please e-mail us a thorough description and we will try to resolve the issue for you.

Our business changes constantly and our Privacy Notice and the Terms and Conditions will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.